K1Introduction

Coordinators must inform candidates that the IB will not issue results to or discuss results with candidates, their legal guardian(s) or representative(s). The Diploma Programme coordinator is the intermediary for any communication with the IB. However, results are not given to coordinators by telephone.

It is expected that coordinators or their nominee will be available after the issue of results to counsel candidates and respond to any outstanding queries from IB Cardiff. Where a candidate’s grade is lower than expected, the candidate must be made aware of the enquiry upon results service and, if offered by the school, the opportunity to retake examinations.